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Identify Validation stuck "in progress" for a full month now and we're paying for it

Nyg Ma 20 Reputation points
2025-12-10T08:44:59.4633333+00:00

Identity Validation ID: <PII REMOVED>

I created this Identify Validation in Azure and it's been "In progress" for a month now. I'm now being billed for it without being able to use it. I can't see any problems, nobody has contacted me, no messages or requirements have been sent. What exactly are we being billed for?

Azure Trusted Signing
Azure Trusted Signing
Trusted Signing is a Microsoft fully managed, end-to-end signing solution that simplifies the certificate signing process and helps partner developers more easily build and distribute applications.
Answer accepted by question author
  1. Shubham Sharma 7,755 Reputation points Microsoft External Staff Moderator
    2025-12-12T14:38:26.4066667+00:00

    Hello Nyg Ma

    Our validation team has been able to verify your request after receiving the details. I’m glad to know it’s now Verified.

    If you have any other questions or are still running into more issues, please let me know.

    Thank you again for your time and patience throughout this issue.

    If the resolution was helpful, kindly take a moment to accept the answer and upvote it 👍 it as a token of appreciation.

    1 person found this answer helpful.
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