how to fix my Word?

Guadalupe Patricia Sanguina 0 Reputation points
2025-12-11T01:29:48.8333333+00:00

the problem is the question say: Word has run into an error that is preventing it from working correctly. Word will need to be closed as a result.

Microsoft 365 and Office | Word | Other | Windows
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  1. Charles Kenyon 162.2K Reputation points Volunteer Moderator
    2025-12-11T01:41:21.1566667+00:00

    If restarting your computer does not help...

    Run an online repair.

    https://support.office.com/article/7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b

    3 people found this answer helpful.
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  2. Q&A Assist
    2025-12-11T01:30:06.72+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To resolve the issue where Word displays the message "Word has run into an error that is preventing it from working correctly," you can try the following troubleshooting steps:

    1. Start Word in Safe Mode: This can help determine if the issue is caused by add-ins or custom settings. To start Word in Safe Mode, press Win + R, type winword /safe, and press Enter.
    2. Disable Add-ins: If Word starts in Safe Mode, the problem may be caused by an add-in. You can disable add-ins by going to File > Options > Add-Ins, selecting COM Add-ins in the Manage box, and clicking Go. Uncheck any add-ins and restart Word.
    3. Repair Office: You can repair your Office installation by going to Control Panel > Programs > Programs and Features, selecting your Office installation, and then clicking Change followed by Repair.
    4. Reset Word Settings: You can reset Word to its default settings. To do this, you may need to delete or rename the Normal.dotm template file located in %userprofile%\appdata\roaming\microsoft\templates.
    5. Check for Updates: Ensure that your Office installation is up to date by checking for updates in File > Account > Update Options.
    6. Change Default Printer: Sometimes, changing the default printer can resolve issues. Go to Settings > Devices > Printers & scanners, and set Microsoft XPS Document Writer as the default printer.

    If these steps do not resolve the issue, you may need to consider reinstalling Office or checking for any underlying system issues that could be affecting Word's performance.


    References:

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