I want to cancel my subscription now.

Question

You charged my visa for $105.99 and I have no idea what I have. I do not use Microsoft. I want to cancel my subscription. Now!

Answer 1

To cancel your Microsoft subscription, you can follow these steps:

1. Go to the Microsoft 365 admin center.
   • If you're using the Simplified view, select Subscriptions.
   • If you're using the Dashboard view, go to Billing > Your products.
2. Select the subscription that you want to cancel.
3. On the subscription details page, in the Billing settings section, under Subscription status, select Cancel subscription.
4. If you’re within the grace period, select a reason for canceling, provide optional feedback, then select Cancel subscription. If you’re outside the grace period, you can only turn off recurring billing.
5. Repeat the steps to cancel all active subscriptions.

If you have any issues or need further assistance, consider contacting Microsoft support for help with your account and billing concerns.

Answer 2

Are you sure that the charge is from Microsoft? You may have to contact your bank.

See also https://support.microsoft.com/en-us/account-billing/how-to-investigate-a-billing-charge-from-microsoft-398c5328-364c-d5e4-ea8f-f5ad60562a93 .