Can't renew microsoft E5 dev

Question

I previously successfully registered for the Microsoft E5 Sandbox. However, it expired due to inactivity and could not be renewed manually.

I was advised to cancel the subscription and wait 60 days before re-registering, with the understanding that it would automatically revert to its original state without further requirements. Unfortunately, after waiting 60 days and re-registering, my subscription is now showing as being 'under evaluation' (as shown in the attached image).

Is there a way to renew the subscription or submit a formal support request to Microsoft? I have been unable to find a direct support email address.

Answer 1

Hello, good day and thank you for your question. Please note that your subscription is valid for up to 90 days, depending on your activity, and is renewable based on your developer activity. If you use your subscription for development, it will renew automatically. You can also find additional information about renewal by following the link below.

https://learn.microsoft.com/en-us/office/developer-program/microsoft-365-developer-program-faq#who-qualifies-for-a-microsoft-365-e5-developer-subscription-