I have severe problem in my pc (problem described in description)

Question

Ok so I have installed the new os windows 11. Now yesterday when I booted my pc up it says UNMOUNTABLE BOOT VOLUME and shows GSoD next day I saw my windows deleted now i tried installing windows 10 but my pc bitlocker is preventing me from doing it in C: now i also have corrupted files in my pc C: drive and D: drive both i want some help in the way of cmd commands to somehow stop my bitlocker and fix the corrupted files so I can install windows 10. I managed to somehow install windows 10 in D: drive but the corrupted files is destroying the process of installing. I guess the error is from the UNMOUNTABLE BOOT VOLUME thing because there was word listed volume in error message. I am not able to install windows 10 also i tried using cmd to fix with the command chkdsk /f /r /x but it is write protected I changed the read only attribute to false for everything excepting 1 disk which i am not able to change for. Help Please
Thanks in advance

Answer 1

Per your post comments the drive has failed: ""failed the short dst test or extensive test.""

Please replace the drive.

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Answer 2

1) Report the problem to Microsoft using the feedback hub:
https://support.microsoft.com/en-us/windows/send-feedback-to-microsoft-with-the-feedback-hub-app-f59187f8-8739-22d6-ba93-f66612949332
https://learn.microsoft.com/en-us/windows-insider/feedback-hub/feedback-hub-app

2) Find 3 flash drives that you can format

3) Create tools that may be able to be used during the troubleshooting

4) On a working computer create:

a) a bootable Sea Tools flash drive:
https://www.seagate.com/support/downloads/seatools/

b) a bootable Windows 10 iso 21H1:
https://www.tenforums.com/tutorials/9230-download-windows-10-iso-file.html
https://www.microsoft.com/en-us/software-download/windows10

c) a bootable Ubuntu flash drive:
https://ubuntu.com/tutorials/create-a-usb-stick-on-windows#1-overview

4) Find a camera or smartphone camera to take pictures and post images into this thread
In case there are problems uploading images please use share links: one drive, drop box, or google drive

5) Test the drive using the Sea Tools long generic and SMART tests > post images into this thread
For any problems posting images please use share links: one drive, drop box, or google drive

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Answer 3

Then use Ventoy to create the bootable tools:
https://www.ventoy.net/en/index.html

Once you have the troubleshooting tools and posted Sea Tools test results, please update the thread.

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Answer 4

See if you can test the drive and backup your important files.
If you can you will then have more options to troubleshoot without placing the important files at risk.

1) Run these Sea Tools tests:
a) long generic
b) SMART
Post images of the results into this thread.
If you have any difficulty posting images please use share links: one drive, drop box, or google drive

2) Boot using Ubuntu
Attempt to backup important files to another disk drive or the cloud
https://www.pcworld.com/article/2147063/linux-to-the-rescue-how-ubuntu-can-help-a-computer-in-distress.html

Find a camera or smartphone camera to take pictures and post images into this thread.
If there are any error messages or codes > post images

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Answer 5

Don't worry about my files they are saved in one drive I just accessed them using some other desktop, also my laptop did pass the smart test but failed the short dst test or extensive test. I will post the picture little bit later as my laptop is not with me right now