I have severe problem in my pc (problem described in description)

Utkarsh Kumar 21 Reputation points
2021-09-26T06:24:33.933+00:00

Ok so I have installed the new os windows 11. Now yesterday when I booted my pc up it says UNMOUNTABLE BOOT VOLUME and shows GSoD next day I saw my windows deleted now i tried installing windows 10 but my pc bitlocker is preventing me from doing it in C: now i also have corrupted files in my pc C: drive and D: drive both i want some help in the way of cmd commands to somehow stop my bitlocker and fix the corrupted files so I can install windows 10. I managed to somehow install windows 10 in D: drive but the corrupted files is destroying the process of installing. I guess the error is from the UNMOUNTABLE BOOT VOLUME thing because there was word listed volume in error message. I am not able to install windows 10 also i tried using cmd to fix with the command chkdsk /f /r /x but it is write protected I changed the read only attribute to false for everything excepting 1 disk which i am not able to change for. Help Please
Thanks in advance

Windows 10 Setup
Windows 10 Setup
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
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  1. Docs 15,141 Reputation points
    2021-09-27T06:36:31.493+00:00

    Per your post comments the drive has failed: ""failed the short dst test or extensive test.""

    Please replace the drive.

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  1. Docs 15,141 Reputation points
    2021-09-26T07:10:02.193+00:00

    1) Report the problem to Microsoft using the feedback hub:
    https://support.microsoft.com/en-us/windows/send-feedback-to-microsoft-with-the-feedback-hub-app-f59187f8-8739-22d6-ba93-f66612949332
    https://learn.microsoft.com/en-us/windows-insider/feedback-hub/feedback-hub-app

    2) Find 3 flash drives that you can format

    3) Create tools that may be able to be used during the troubleshooting

    4) On a working computer create:

    a) a bootable Sea Tools flash drive:
    https://www.seagate.com/support/downloads/seatools/

    b) a bootable Windows 10 iso 21H1:
    https://www.tenforums.com/tutorials/9230-download-windows-10-iso-file.html
    https://www.microsoft.com/en-us/software-download/windows10

    c) a bootable Ubuntu flash drive:
    https://ubuntu.com/tutorials/create-a-usb-stick-on-windows#1-overview

    4) Find a camera or smartphone camera to take pictures and post images into this thread
    In case there are problems uploading images please use share links: one drive, drop box, or google drive

    5) Test the drive using the Sea Tools long generic and SMART tests > post images into this thread
    For any problems posting images please use share links: one drive, drop box, or google drive

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  2. Docs 15,141 Reputation points
    2021-09-26T07:48:25.267+00:00

    Then use Ventoy to create the bootable tools:
    https://www.ventoy.net/en/index.html

    Once you have the troubleshooting tools and posted Sea Tools test results, please update the thread.

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  3. Docs 15,141 Reputation points
    2021-09-27T04:19:08.013+00:00

    See if you can test the drive and backup your important files.
    If you can you will then have more options to troubleshoot without placing the important files at risk.

    1) Run these Sea Tools tests:
    a) long generic
    b) SMART
    Post images of the results into this thread.
    If you have any difficulty posting images please use share links: one drive, drop box, or google drive

    2) Boot using Ubuntu
    Attempt to backup important files to another disk drive or the cloud
    https://www.pcworld.com/article/2147063/linux-to-the-rescue-how-ubuntu-can-help-a-computer-in-distress.html

    Find a camera or smartphone camera to take pictures and post images into this thread.
    If there are any error messages or codes > post images

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    Please remember to vote and to mark the replies as answers if they help.

    On the bottom of each post there is:

    Propose as answer = answered the question

    On the left side of each post: Vote = a helpful post
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  4. Utkarsh Kumar 21 Reputation points
    2021-09-27T06:32:22.113+00:00

    Don't worry about my files they are saved in one drive I just accessed them using some other desktop, also my laptop did pass the smart test but failed the short dst test or extensive test. I will post the picture little bit later as my laptop is not with me right now

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