mail hesabım ele geçirilmiş

Question

mail hesabım ele geçirilmiş parolo sıfırlama rağmen hata alıyorum

Answer 1

If you are having trouble accessing your email account after a password reset, it is important to ensure that you are using the correct credentials. Sometimes, personal and work accounts may look similar, which can lead to confusion. Make sure you are signing in with the correct account associated with your organization.

If you continue to experience issues, consider the following steps:

1. Check if your global admin can assist you: If you are part of a company, reach out to your global admin for help with resetting your password or regaining access.
2. Contact Microsoft Support: If you are unable to resolve the issue, you can find the appropriate support contact for your region at the Microsoft 365 admin support page.
3. Use security information to reset your password: If your global admin has enabled this feature, you can use your security information to reset your password directly.

If your account has been compromised, it is also advisable to enable additional security measures, such as two-factor authentication, to protect your account in the future.