Manual Domain Release Required - Domain Locked in Another Tenant with MFA (Tenant ID: PII)

Question

Subject: URGENT: Manual Domain Release Required - Domain Locked in Another Tenant with MFA (Tenant ID: PII)

Problem Description: I am the legal owner of the domain code-first.tech and I am unable to verify it in my current Microsoft Entra directory because it is already associated with an existing tenant (Tenant ID: PII).

The existing tenant appears to be unmanaged or was created by an unauthorized party. I have attempted to gain access to the administrator account for that tenant, but a Multi-Factor Authentication (MFA) prompt is blocking all access. I do not recognize the MFA configuration and have no way to bypass it.

Requested Action: I am requesting that the Microsoft Data Protection Team manually detach the domain PII from the conflicting tenant.

Evidence of Ownership:

• Domain: PII.tech
• Conflicting Tenant ID: PII
• Registrar: PII
• I have full control over the DNS settings for this domain. I am ready to add any specific TXT verification records required by the Data Protection Team to prove my ownership immediately.

Answer 1

Hello Ravichandra Thota,

The issue relates to an unable to verify custom domain name as it is verified in different directory in Azure.

To resolve this, we have engaged our Data Protection team through a support ticket. They will reach out to you via email or phone to help restore access to the tenant and assist in resolving the issue. If the resolution was helpful, kindly take a moment to accept the answer and upvote it 👍 it as a token of appreciation.