Accidentally changed my DOB to that of my child. How to change it back?

Question

Hi

I accidentally changed my account’s dob to that of my child. Now I can’t authorise access to his account as I can’t change the DOB back to mine. How can I fix this?

Answer 1

Hello

You would have to go here: https://support.microsoft.com/en-us/account-billing/how-to-change-a-birth-date-on-a-microsoft-account-837badbc-999e-54d2-2617-d19206b9540a

Expand the section "I am an adult but Microsoft thinks I am a child", and start the self-guided process to change it.

Answer 2

To change the date of birth (DOB) back to your own on your Microsoft account, you may need to follow these general steps:

1. Sign in to your Microsoft account: Go to the Microsoft account sign-in page and log in with your credentials.
2. Access your profile: Navigate to your account settings or profile section.
3. Edit your personal information: Look for the option to edit your personal details, including your date of birth.
4. Change the DOB: Update the date of birth to your correct information.
5. Save changes: Make sure to save the changes before exiting the page.

If you encounter any issues or restrictions while trying to change the DOB, you may need to contact Microsoft support for further assistance. They can help you resolve any problems related to account verification or access.

---

References:

• Manage user access in Azure Active Directory B2C