microsoft 365 not on pc any longer

Question

i uninstalled microsoft 365 because it no longer worked. reinstalled. said it installed but still is not installed. none of apps work

Answer 1

It sounds like you're experiencing issues with the installation of Microsoft 365 after uninstalling it. Here are some steps you can take to troubleshoot the problem:

1. Run the Microsoft 365 Uninstall Troubleshooter: Make sure to use the troubleshooter to completely uninstall any remnants of Microsoft 365 or Office. This can help ensure that the reinstallation goes smoothly.
2. Restart Your Device: After uninstalling, restart your computer to clear any temporary files or processes that might be interfering with the installation.
3. Install the Correct Version: Ensure that you are installing the correct version of Microsoft 365 that matches your Windows version (32-bit or 64-bit). You can check your Windows version and the bit version of Office to ensure compatibility.
4. Check for License Assignment: If you are using a Work or School account, confirm that you have a license assigned. If not, contact your Microsoft 365 administrator to get a license assigned to your account.
5. Repair Microsoft 365: If the apps still do not work after installation, you can try repairing Microsoft 365 through the settings in Windows.

Following these steps should help resolve the installation issues you're facing with Microsoft 365.

Answer 2

Hii,

If you've used a version of Office before, first follow these steps to uninstall your old Office installation using the Office troubleshooter.

https://support.microsoft.com/en-us/office/pc%EC%97%90%EC%84%9C-microsoft-365-%EB%98%90%EB%8A%94-office-%EC%A0%9C%EA%B1%B0-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8

Click the button below to start the removal troubleshooter.

If that doesn't work, try using the Click-to-Run method to remove it manually.

https://officecdn.microsoft.com/db/492350F6-3A01-4F97-B9C0-C7C6DDF67D60/media/pt-BR/O365HomePremRetail.img

Open the Command Prompt as an administrator sfc /scannow and dism /online /cleanup-image /restorehealth run the command. Wait for the task to complete, and then restart your computer.

Offline Installation:

Once the download is complete, disconnect from the internet and right-click > select > mount> select File Explorer > My Computer > the Office icon, > right-click to open the > > run the Office folder > setup64.exe file.

Give feedback if the information was useful or not.

Thanks