Dear @Prasanna Souresh,
Thank you for posting your question in the Microsoft Q&A forum.
We apologize for any inconvenience you may encounter when using our services/ products. As the Q&A forum moderator, I do not have access to the requisite tools to help this issue. Please contact Microsoft Support via Surface help & learning for further assistance.
Here is a reference: Warranty and Service claim form for Surface, Surface Hub, HoloLens 2, and Azure Kinect - Surface | Microsoft Learn
Thank you for your understanding and patience.