SSO not working in Azure in desktop application

ShashankSaxena-2458 131

Hello Team,

I have certain applications in Azure SSO but for most of them, SSO is working in the desktop app but for few applications, SSO is not working in desktop apps but SSO is working in browser for those apps. Can anyone help how to troubleshoot this issue.

Regards,

VipulSparsh-MSFT 16,281 Reputation points Microsoft Employee

2021-09-28T07:36:40.127+00:00

@Anonymous Thanks for reaching out. We would need more information in order to help you here :
!) What kind of SSO setup do you have ? Federated, password based, Linked etc (https://learn.microsoft.com/en-us/azure/active-directory/manage-apps/what-is-single-sign-on)
2) What kind of application is that ? (Cloud Application or On premises)
Cloud application are capable of using OAuth, SAML, open ID connect, password based SSO
On prem Apps can perform passwor dbased or WIA etc based SSO.
ShashankSaxena-2458 131 Reputation points

2021-09-28T08:16:38.777+00:00
Hello @VipulSparsh-MSFT ,

Thanks for the reply.

Please find the answers below:

SaML based

Application is supporting SAML

Regards,
Rakesh Jagatap 11 Reputation points

2021-10-11T17:46:15.17+00:00

Hi, if the posted answer resolves your question, please mark it as the answer by clicking the check mark. Doing so helps others find answers to their questions.

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VipulSparsh-MSFT 16,281 Reputation points Microsoft Employee

2021-09-29T09:19:29.413+00:00

@Anonymous After taking this offline, we found that You updated the application version from backend and asked user to logout once and exit the application completely (from taskbar), and users were asked to login again. This solved the issue of the SSO for Zscaler app.

Thanks Shashank for sharing the solution with community, we hope this will benefit others who are in same problem.
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