How to change privacy settings to enable microsoft 365 connected experience

Question

How to change privacy settings to enable microsoft 365 connected experience

Answer 1

To change privacy settings and enable Microsoft 365 connected experiences, follow these steps:

1. Open an Office application (like Word or Excel).
2. Navigate to File > Account.
3. Click on Account Privacy and then select Manage Settings. Here, you can turn on optional connected experiences if your admin has provided that option.

If you're using Office for Mac, you can access these settings by opening any Office application and selecting the app menu (such as Word or Excel) > Preferences > Privacy.

Make sure that your organization’s admin has enabled the necessary permissions for you to access these connected experiences.

Answer 2

Hi Stephen,

To enable Microsoft 365 connected experiences, you must change the privacy settings inside any Office app itself, not in Windows settings or on the Microsoft account website. The option is controlled at the app level and, in some cases, by organizational policy.

Open an Office application such as Word or Excel, then go to File > Account > Account Privacy > Manage Settings. In the privacy settings window, turn on “Optional connected experiences” (or “Connected experiences”, depending on the version). Accept the changes and fully close the Office app, then reopen it for the setting to take effect.

If the option is greyed out or missing, that means one of the following applies: the app is signed in with a work or school account that is governed by an organization, a group policy or registry setting is enforcing the restriction, or the Office version you are using does not support optional connected experiences. In managed environments, only an IT administrator can change this setting.

Once enabled, connected experiences such as Dictate, Editor, Designer, cloud-based templates, and certain AI-powered features will begin working automatically. If they still do not appear, confirm that you are signed in with the correct account and that Office is fully updated.