Try support:
https://support.xbox.com/en-GB/forms/recover-your-microsoft-account
how do i access my xbox app on pc when theres a .ru email restricting me from using my own account
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jeremy cook
0
Reputation points
i just bought Minecraft on pc today and the Xbox app on my pc is restricting me from playing because of a .ru email locking me out. all i need is to get into the Xbox app and i should be fine just not sure on how to do so when every time anything opens it up i wants me to log into a Russian hackers account. would love some guidance please and thank you
Moved from: Outlook | Web | Outlook.com | Account management, security, and privacy
Windows for home | Other | Gaming
1 answer
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Gérard Oomens 116.2K Reputation points Volunteer Moderator2025-12-26T11:09:01.95+00:00 -
jeremy cook 0 Reputation points
2025-12-26T21:09:10.37+00:00 i submitted forms from both of the links you provided but I'm not one hundred percent sure they'll work as they are for account recovery and i don't need to recover an account i just need to be able to use my brand new account without a .ru email restricting me access to the Minecraft launcher every time i try to log in i could be wrong thought and am still appreciative for the help thus far
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