How to check if another device is still connected to my account

Question

I had a laptop before this and I have logged in the same microsoft account on m new laptop but the files of my old laptop are visible how to disconnect

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Moved from: Microsoft 365 and Office | Access | For home | Windows

Answer 1

To check if another device is still connected to your Microsoft account and to disconnect it, you can follow these steps:

1. Access Your Microsoft Account: Go to the Microsoft account sign-in page and log in with your credentials.
2. Review Devices: Once logged in, navigate to the "Devices" section. Here, you will see a list of devices that are connected to your account.
3. Disconnect Devices: If you find the old laptop listed, you can select it and choose the option to disconnect or remove it from your account. This will prevent it from accessing your files and account information.
4. Check File Access: Ensure that the files you are concerned about are not shared or synced with your new laptop. You may want to check your OneDrive settings if you are using it for file storage.

If you need further assistance with managing your account or devices, consider reaching out to Microsoft support for detailed guidance.

Answer 2

Hi,

Okay, so it sucks when your internet cuts out during a download, right? Especially if it's a big file or you're gaming.

It can interrupt what you're doing and slow you down. Let's see what's up.

Usually, this is because the network's too busy, or your internet speed isn't quick enough for large downloads. Your router or internet company might also be making things slower for a bit.

To fix it, close other programs using the internet. Update your network drivers, and restart your modem and router. If you're on wireless internet, try a wired connection – it often helps. Also, check if your internet company limits how much you download, or if your router can prioritize gaming.

I hope this helps.

 

Best Regards,

Noel