Eu comprei um jogo digital e o Xbox 360 não dá para instalar tentei de todas as maneiras possíveis fiz a compra do jogo 2022 e quero meu reembolso por um jogo inutilizável!

Question

Eu comprei o jogo em 2022, mas o Xbox não tem opção de instalar o jogo, mas eu não consigo fazer o reembolso pelo site, não acho justo eu não puder jogar e não ter o dinheiro de volta!!!

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Answer 1

I'm sorry to hear that you're having trouble installing your digital game on your Xbox 360. For issues related to refunds for digital purchases, you typically need to follow the refund process through the Microsoft Store. If you're unable to request a refund through the website, you may need to contact Xbox Support directly for assistance. They can help you with your refund request and provide guidance on the next steps.

It's important to note that refunds are generally subject to certain criteria, such as the time since purchase and the usage of the game. If the game is indeed unusable, make sure to explain your situation clearly when contacting support.

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