App Service extension for Azure Arc Kubernetes always fails to install

Ben 31 Reputation points
2021-09-27T22:17:15.56+00:00

I'm unable to get the App Service extension to install so I can test running an App Service in an Azure Arc Kubernetes. I've tried following the article here https://learn.microsoft.com/en-us/azure/app-service/manage-create-arc-environment?tabs=powershell and I've tried both an AKS cluster and local cluster via Docker. The app service extension always says "Failed" for the "Install State" with the error below.

"Error: {failed to install chart from path [] for release [appservice-ext]: err [release appservice-ext failed, and has been uninstalled due to atomic being set: timed out waiting for the condition]} occurred while doing the operation : {Installing the extension} on the config"

Anyone managed to get this working? I've created every resource in "East US" since it's in preview.

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Azure Kubernetes Service (AKS)
Azure Kubernetes Service (AKS)
An Azure service that provides serverless Kubernetes, an integrated continuous integration and continuous delivery experience, and enterprise-grade security and governance.
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  1. AndrewW-MSFT 81 Reputation points Microsoft Employee
    2021-09-30T00:26:13.057+00:00

    Hi @Ben ,
    could you share the output of the services list from your cluster(s) please?

    i.e. run kubectl get services -n appservice-ns

    and

    kubectl get services --all-namespaces

    I'm suspecting the LoadBalancer services for the envoy endpoint has not successfully bound to an IP.

    Thanks

    Andrew

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  1. Ben 31 Reputation points
    2021-09-30T02:07:23.253+00:00

    Hi Andrew,

    I ran your commands as you can see in the first screenshot and it said Pending against Envoy. I checked my Public IP and I had accidentally created it in AU East, so I created another one in East US and the App Service Extension has now installed correctly. I'll now do some testing to see if I can use it. Thanks for your help :)

    Don't suppose you'd know why I can't use the Public IP if it's in AU east...maybe firewalls/cross region restrictions or just because it's in preview? Be handy to know as it might be the reason I couldn't use my local AKS as I'm in New Zealand.

    Public IP in AU
    136483-image.png

    Pubic IP in East US
    136476-image.png

    Cheers,

    Ben

    1 person found this answer helpful.