Microsoft Settings are causing me to not be able to play minecraft multiplayer

Question

No matter what I do, minecraft thinks there is an issue with microsoft settings.

I've put all Xbox safety settings to allow for all 3 lists
Checked Microsoft settings
My account is 23???
Microsoft Family doesnt say im in a family

Answer 1

Hi Ivory Sampson,

Thanks for reaching out to Microsoft Q&A Forum. I understand that your Microsoft settings prevent multiplayer.

Here are a few things to check:

1, Check the account age, even if you’re 23, Minecraft uses the birthdate stored in your Microsoft account profile, not Xbox. If the birthdate was ever set as under 18, multiplayer may stay blocked until it syncs.

2, Confirm you are not in a Microsoft Family Sometimes accounts remain in a “ghost family.” Visit: https://family.microsoft.com > If you see an organizer, remove yourself. If nothing appears, that’s fine.

3, Verify privacy settings on the correct page Make sure these are set to Allow: https://account.xbox.com/settings

• Join multiplayer
• You can play with people outside of Xbox Live
• Join clubs / Create clubs

4, Check for multiple Microsoft accounts Many users accidentally sign into Minecraft Launcher with one account and into Xbox/Store with another. Make sure Store > Xbox App > Launcher > Minecraft.net all use the same Microsoft account.

The initial response might not address the problem. So, if your problem persists or you need any assistance, feel free to ask me by clicking "Add Comment" or "Post Answer" if you cannot add comment. This helps me can read your follow up. Thanks for your effort. 

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