How to add 2 emails to our recent Microsoft 365 license purchase

Question

I paid for Microsoft 365 and we have our administrator on Go Daddy for work domains. How do I apply the license purchased for 2 users to the correct accounts?

Answer 1

Hi @Kristina Codi 

Welcome to the Microsoft Q&A forum. 

Thank you so much for reaching out to us. I completely understand how important it is to make sure your Microsoft 365 licenses are applied correctly, especially when you’ve just made a purchase and want everything set up for your team without delays. We truly appreciate your patience while we work together to get this resolved. 

To help you move forward, here are two possible approaches depending on where your subscription was purchased and how your accounts are managed: 

1/ Assigning licenses in Microsoft 365 Admin Center 

This step-by-step guide from Microsoft covers both individual and group-based license assignments using the Admin Center. 

• Sign in to Microsoft 365 Admin → Go to Users → Choose Active Users. 
• Select a user and navigate to the Licenses and Apps section. 

• Select the license you want to assign to the user account and then choose Save Changes. 

For more details, please refer to: Microsoft Learn – Assign or unassign licenses 

  

2/ GoDaddy's support 

If the issue still persists, we truly understand how important it is to get this resolved quickly. However, because your Microsoft 365 subscription and accounts are managed through GoDaddy, we unfortunately don’t have the necessary access to make changes or apply licenses on your behalf. Therefore, in situations like this, only the GoDaddy support team can assist you with assigning the purchased licenses to the correct accounts. 

To ensure a smooth resolution, we recommend reaching out to GoDaddy’s support team directly, as they have the tools and permissions required to complete the license assignment for you. 

 

I hope this information is helpful. Please follow these steps and let me know if it works for you. If not, we can work together to resolve this.    

Thank you for your patience and your understanding. If you have any questions or need further assistance, please feel free to share them in the comments on this post so I can continue to support you. 

I look forward to your thoughts on this. 

Sending warm wishes to you and your loved ones for a happy and successful New Year.  

 

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