Can't buy Minecraft because 'currency is not supported' (Bulgaria)?

Question

Hello, I'm not exactly sure where to post a question of this sort, or how to tag it, since it's related to Minecraft, but their support has told me to speak to Microsoft's support, but I can't access that page due to an error? My problem is that I cannot buy Minecraft through the official website or Microsoft Store, because it says that my currency is not supported (BGN). I'm stuck at step 1 and I can't enter any payment information. I can change the country without a problem and everything else seems to work, but it won't accept Bulgaria? All my regions are set to Bulgaria, I've tried clearing cache, cookies, browsers and tried incognito (everything that Minecraft support has recommended), but none of it works. Like I said, this problem is also present in Microsoft Store. Does this have anything to do with the currency change or is that unrelated? Thanks in advance!

Answer 1

Hey there, Хасан Хасанов

Unfortunately, you have hit the store at the wrong time to try and purchase Minecraft. At the moment, because Bulgaria is transitioning from Bulgarian currency to Euro, all purchases have been suspended. You can find out more about this in this learn article here: https://learn.microsoft.com/en-us/windows/apps/publish/bulgarian-currency

At the moment, they are hoping this is restored early January, but will be completed fully by the end of February. From what I can make out, Microsoft is going to be displaying messages on effected stores so you are aware. While this is happening, it may be worth seeing if you can purchase Minecraft from a physical store in your region.

Hope this is helpful & Happy New Year!
Nathan