Stuck on Success you've proven you're not a robot page

Question

Verified product key, entered payment details, then verified i wasn't a robot, but then stuck on 'Success! You've proven you're not a robot' page

Answer 1

If you're stuck on the "Success! You've proven you're not a robot" page after verifying your product key and entering payment details, it may be due to a temporary issue with the sign-up process or a problem with the information you've provided. Here are a few steps you can try to resolve the issue:

1. Refresh the Page: Sometimes, simply refreshing the page can help you move past this screen.
2. Clear Browser Cache: Clear your browser's cache and cookies, then try signing in again.
3. Try a Different Browser: If refreshing doesn't work, try using a different web browser or an incognito window to see if that resolves the issue.
4. Check Your Information: Ensure that all the information you entered is correct and matches what is on file with your payment method.
5. Contact Support: If the problem persists, consider reaching out to Microsoft support for further assistance.

These steps should help you troubleshoot the issue and proceed with your account setup.