Hello Sybil,
Thank you for reaching out about the message that keeps appearing on your desktop after reinstalling Quicken. I understand how frustrating it must be to deal with a persistent error especially after already experiencing the inconvenience of losing months of data and having to set everything up again. It makes perfect sense that you’d want this popup to go away so you can use your computer without interruptions and get Quicken working smoothly.
This kind of recurring message often appears when Quicken leaves behind old background processes startup entries or outdated notifications during the reinstall. Refreshing the app’s configuration clearing any stuck alerts or adjusting its startup settings usually resolves it. You can start by restarting your device making sure Quicken is fully updated and checking either the Quicken Alert Manager or the Windows Notification Center to see if there are alerts that need to be dismissed. If the popup includes an error code or specific text that can also help determine whether Quicken needs a file repair or a settings reset to clear the message completely.
When you get the chance could you share the exact wording of the popup or describe when it appears?
I hope this answer is helpful if you have further questions feel free to reply back
Regards,
Marcelo