SMTP Username Selection Option is not Visible

Question

Hi,

I have followed all details and steps as per https://www.thomasjuhlolesen.dk/2025/04/how-to-configure-azure-communication-services-smtp-relay.htmlbut i cant find option to setup smtp username? everything is done

Answer 1

Hi @Yogesh Agarwal

Thank you for posting your question on Q&A.

To avoid confusion, I recommend following the official Microsoft documentation to create credentials for SMTP authentication. The SMTP username is not configured manually in the portal; instead, it is generated automatically when you create SMTP credentials as per the official guide. These Microsoft docs are regularly updated to reflect the latest changes and supported configuration paths.

If you’ve already followed the official steps and still don’t see the credentials, please confirm that:

• SMTP is supported and enabled in your ACS resource and region
• You are using the correct Communication Services resource (Email-enabled resource)
• You have sufficient permissions (Owner/Contributor) on the resource

Hope this helps.