Teams cannot connect.

김 형래 1 Reputation point
2021-09-28T12:26:08.78+00:00

When I run teams, I get the following error:

Even if I delete the program as well as the teams under appdata, the same symptom persists.

How can I solve this problem?

Edition Windows 10 Pro
Version 20H2
Install Date ‎2021-‎05-‎12
OS build 19042.1052
Experience Windows Feature Experience Pack 120.2212.2020.0

135925-image.png

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Zhengqi Lou-MSFT 8,821 Reputation points Microsoft Employee
    2021-09-29T05:16:00.39+00:00

    Hi @김 형래 ,

    Have you tried using another network?
    And please check the following steps:
    1- Right click on the MS Team app -> properties -> "compatibility" tab -> "compatibility mode" section -> Tick the "Run this program in compatibility mode for" -> windows 7 -> Apply -> Ok
    2- Right click on the MS Team app -> Run as administrator -> close it (without sign in)
    3- Right click on the MS Team app -> properties -> "compatibility" tab -> "compatibility mode" section -> Remove tick the "Run this program in compatibility mode for" -> Apply -> Ok
    4- Open the MS Team app and sign in.

    Best regards,
    Lou

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