How sign in to blocked account

Question

Hi! Could anyone please help me with an access to my account , probably blocked account. ?

Answer 1

If your account is blocked, you may see a message indicating that your account is blocked due to suspicious activity. Here are some steps you can take to regain access:

1. Self-Service Password Reset: If your organization has enabled self-service password reset, you can go to the Password reset portal to initiate the password reset process. You will need to verify your identity using security methods before changing your password.
2. Contact IT Administrator: If self-service password reset is not enabled for your account, you will need to reach out to your IT administrator. Provide them with information about the issue you are encountering.
3. Remediation of User Risk: If you are a guest user and your account is blocked due to risk, you may need to reset your password at your home tenant. This can often be done through your home organization's password reset procedures.
4. Check for High-Risk User Status: If you are identified as a high-risk user, you may need to have your administrator dismiss the risk or reset your password to regain access.

After following these steps, try signing in again. If you continue to experience issues, further assistance from your organization's IT support may be necessary.

Answer 2

Hi Akmal,

You can unblock your account by verifying your Phone number. More steps here:

https://support.microsoft.com/en-us/account-billing/microsoft-account-has-been-locked-805e8b0d-4141-29b2-7b65-df6ff6c9ce27

I hope you find this information useful. If you have any more questions, don't hesitate to reach out. Otherwise, please take a moment to accept the answer. Wishing you good luck!

Answer 3

Hi Akmal, any success on the method I provided?