Did you try running through these steps as suggested? https://learn.microsoft.com/en-us/troubleshoot/mem/configmgr/understand-troubleshoot-updates-servicing
Unable to upgrade SCCM from the Servicing tab because of pending downloads
Hello,
We have SCCM 1910 deployed and there are lots of versions in the Updates and Servicing tab, stuck in prerequisites check...
I would like to know, what we should do to overcome this blocking and install updates as expected.
Thank you in advance,
5 additional answers
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Joe Heaton 41 Reputation points
2021-09-28T14:44:50.913+00:00 Have you looked at the prerequisite results, to find out what warnings there are? Could be something there that is preventing the install.
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Colin Ford 1,026 Reputation points
2021-09-28T21:03:46.877+00:00 Search for the word "stuck" in this link, lots of troubleshooting and remediation steps https://learn.microsoft.com/en-us/troubleshoot/mem/configmgr/understand-troubleshoot-updates-servicing
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AllenLiu-MSFT 47,626 Reputation points Microsoft Vendor
2021-09-29T01:47:43.283+00:00 Hi, @LotfiBOUCHERIT-4930
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Lotfi BOUCHERIT 91 Reputation points
2021-10-12T13:13:56.917+00:00 Hello,
Apologies for not updating ticket for a while.
For the details of the tasks:I would to know, how we can resolve those issues, to upgrade our sccm server correctly?
Thank you and sorry for the late response..