I just stated a new personal outlook email account however I can't send emails

Question

I just opened a new outlook email account. I am trying to send a group email and it is telling me I reached my daily limit. I haven't sent one email. Please HELP!

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Answer 1

If you're encountering a message stating that you've reached your daily limit for sending emails in Outlook, it could be due to several reasons, especially if it's a new account. Here are some steps you can take to address this issue:

1. Check Account Limits: New Outlook accounts may have sending limits to prevent spam. These limits can vary based on the type of account you have (e.g., free vs. paid).
2. Verify Email Settings: Ensure that your email settings are correctly configured. Sometimes, incorrect SMTP settings can cause issues with sending emails.
3. Wait and Retry: If you believe this is an error and you haven't sent any emails, wait for a while (usually 24 hours) and try sending the email again.
4. Contact Support: If the issue persists, consider reaching out to Microsoft support for assistance. They can provide specific insights into your account status and any limitations that may apply.
5. Use a Different Method: If you need to send an email urgently, consider using a different email account or service temporarily until the issue is resolved.

By following these steps, you should be able to troubleshoot the issue with sending emails from your new Outlook account.

Answer 2

Hi,

This page provides how many emails you can send per day, per hour, and per recipient, as well as restrictions on bulk sending and spam prevention.

https://support.microsoft.com/en-us/office/sending-limits-in-outlook-com-279ee200-594c-40f0-9ec8-bb6af7735c2e

I hope this helps!