Billing for Microsoft 14 day trail

Question

I am being billed monthly for Microsoft 14 Day Trial - i dont know what it is for as it does not show up on my accounting billing or subscriptions or orders. It has now increased to $22.39 again i do not know what this is for

Answer 1

If you are being billed for a Microsoft 14-day trial, it is possible that your trial has converted into a paid subscription. After the trial period ends, if you do not cancel, Microsoft may automatically start charging you for the subscription based on the plan you selected during the trial sign-up. This could explain the charges you are seeing, including the increase to $22.39.

To resolve this issue, you should check your Microsoft account for any active subscriptions or billing information. You can also review your invoices and payment history in the Microsoft 365 admin center to see detailed information about the charges.

If you believe you should not be billed or if you want to cancel the subscription, you can do so through your account settings.

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References:

• Understand your invoice for your Microsoft MOSA billing account
• Manage your billing account and invoices

Answer 2

I have looked at all of these options and this particular charge does not show up

Answer 3

Hi, I'm Bernard, a fellow Windows user. I'm happy to help!

Since it is not showing in your account, in this case, you may reach Microsoft Accounts and Billing support by following the steps below:

Go to this link: https://support.microsoft.com/home/contact

In the search bar, type in your issue, then hit enter.

Scroll down to the bottom and select the blue button "Contact Support"

Answer 4

Hi Leslie, you may also contact Xbox support from the link below:

https://support.xbox.com/en-US/contact-us