Problem with certificate download

Klaudia Steciuk 1 Reputation point

I can't download my MOS certificate since 11.09.2021. When I try, pops up statement: "We're having trouble generating your Certificate. Please try again. If you continue to experience problems please contact Customer Support".

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  1. Andreas Baumgarten 68,396 Reputation points MVP

    Hi @Klaudia Steciuk ,

    Microsoft Certification / Exams is currently not supported in the Q&A forums.

    Maybe one of the links is helpful:

    Microsoft Training & Certification is supported on their own forums:
    Microsoft Transcript - Missing Exams or Certificates:
    Microsoft Certification Profile/MCID Assistance:


    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Andreas Baumgarten

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