Problem with certificate download

Question

Hello,
I can't download my MOS certificate since 11.09.2021. When I try, pops up statement: "We're having trouble generating your Certificate. Please try again. If you continue to experience problems please contact Customer Support".

Answer 1

Hi @Klaudia Steciuk ,

Microsoft Certification / Exams is currently not supported in the Q&A forums.

Maybe one of the links is helpful:

Microsoft Training & Certification is supported on their own forums:
Microsoft Transcript - Missing Exams or Certificates: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_trans-mcp_missingexams
Microsoft Certification Profile/MCID Assistance: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_mcid

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Regards
Andreas Baumgarten