Hello, I'm having trouble activating Windows.

Question

Answer 1

Hi, I am an Independent Advisor and welcome to Microsoft Q&A.

Let me help you with this issue.

Please follow the steps below to check the status of your license key.

Please click the Start menu, type in CMD, right-click, and run as administrator.

Then, on the command prompt window, type in

slmgr -dli

This will show the kind of license that you have. It can be one of three types: Retail (FPP (Full Packaged Product)), OEM (Original Equipment Manufacturer), and Volume Licensing. The last type is usually for organizations that have multiple license keys and are not for resale. It is the type that is most often used for pirate copies of Windows.

If it doesn't work with that command, type in this command instead, then press enter.

slmgr /dlv

Please copy and paste the result into our conversation. Thanks!

To check if your copy of Windows matches the key you have, please

Press the Windows Key and the letter R on your keyboard to open the Run box. In the Run box, type winver and press Enter. Please copy and paste the results here. Thanks!