window 11 update is stuck on checking for updates

Question

window 11 update is stuck on checking for updates It keeps running and running and I can't get the necessary updates

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Answer 1

If your Windows 11 update is stuck on "checking for updates," you can try the following troubleshooting steps:

1. Restart Your Device: Sometimes, a simple restart can resolve the issue.
2. Check Internet Connection: Ensure that your device is connected to the internet, as a stable connection is required for updates.
3. Run Windows Update Troubleshooter: Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters and select Windows Update to run the troubleshooter.
4. Clear Windows Update Cache: You can clear the update cache by stopping the Windows Update service, deleting the contents of the SoftwareDistribution folder, and then restarting the service. To do this:
   • Open Command Prompt as an administrator.
   • Type net stop wuauserv and press Enter.
   • Type net stop cryptSvc and press Enter.
   • Type net stop bits and press Enter.
   • Type net stop msiserver and press Enter.
   • Navigate to C:\Windows\SoftwareDistribution\Download and delete all files in this folder.
   • Type net start wuauserv and press Enter to restart the service.
5. Check for Updates Again: After performing the above steps, go back to Settings > Windows Update and click on Check for updates.

If the problem persists, you may want to consider seeking further assistance through the Microsoft support channels.

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References:

• Windows 11, version 25H2 known issues and notifications
• Windows 11, version 22H2 known issues and notifications

Answer 2

Hi, good day!

Please let me know if you have tried the methods below.

• Make sure Windows Update and Background Intelligent Transfer services are available and running. Press Windows key+R to open Run then type: services.msc Press Enter to open Services app Double-click Background Intelligent Transfer Service. If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart Double-click Windows Update. If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart
• Please try to run SFC and DISM to check for any system errors and corrupted files.  https://support.microsoft.com/windows/using-system-file-checker-in-windows-365e0031-36b1-6031-f804-8fd86e0ef4ca  Restart your computer
• Reset Windows Update components manually  https://www.elevenforum.com/t/reset-windows-update-in-windows-11.3808/ After that, restart your computer

If the issue persists, open Settings > System > Recovery.

Few things to check on the PC

• Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting
• Disable or uninstall any third-party Antivirus program to prevent it from interfering with the upgrade

Under Fix problems using Windows Update, click Reinstall Now

Once completed, your system will restart.

I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below.

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