how to fix bluetooth troubleshoot issue in my new laptop window 11?

Riya Jaimini 130 Reputation points
2026-01-11T05:39:15.0166667+00:00

currently not able to connect any device from my pc via bluetooth, showing troubleshoot issue

Moved from: Outlook | Windows | Classic Outlook for Windows | For education

Windows for home | Windows 11 | Devices and drivers

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  1. DaveM121 939.1K Reputation points Independent Advisor
    2026-01-11T16:58:50.3733333+00:00

    1

    Open the Settings App.

    Go to System - Troubleshoot

    Click 'Other Troubleshooters'

    Run the Bluetooth troubleshooter from the resulting page

    Check if Bluetooth is then working

    2

    If not, open Device Manager (accessible by right clicking your Start Button).

    At the top of Device Manager, choose View - Show Hidden Devices.

    Does that show hidden Bluetooth device(s).

    if so, right click and uninstall that.

    Restart your PC.

    Check if Bluetooth is then working.

    3

    If Bluetooth is still not working, go to the support page for your PC on the manufacturers website, then from there, download and install the Bluetooth device drivers they recommend.

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  2. AI answer

    2026-01-11T05:39:25.16+00:00

    To troubleshoot Bluetooth issues on your Windows 11 laptop, you can follow these steps:

    1. Check Bluetooth Settings: Ensure that Bluetooth is turned on. Go to Settings > Devices > Bluetooth & other devices and make sure Bluetooth is enabled.
    2. Run the Bluetooth Troubleshooter: Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters. Select Bluetooth and run the troubleshooter to identify and fix issues.
    3. Update Bluetooth Drivers: Open Device Manager, expand the Bluetooth section, right-click on your Bluetooth device, and select Update driver. You can choose to search automatically for updated driver software.
    4. Check for Windows Updates: Ensure your system is up to date. Go to Settings > Windows Update and check for updates.
    5. Restart Bluetooth Services: Press Windows + R, type services.msc, and press Enter. Find the Bluetooth Support Service, right-click it, and select Restart.
    6. Re-pair the Device: If a specific device is not connecting, try removing it from the Bluetooth settings and re-pairing it.
    7. Check for Hardware Issues: Ensure that your Bluetooth device is functioning properly and is within range. If possible, test it with another device to confirm it works.

    If the issue persists, you may want to check for any known issues related to Bluetooth on Windows 11 or consult the manufacturer's support for further assistance.

    References:

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