Microsoft Business subscription. ₹954.03 is being auto-debited via SBI debit card. want to cancel recurring billing and e-mandate

Question

[Moderator's note: personal information removed]  

Answer 1

Hello @Harsh vedhand

Welcome to Q&A forum!

In this case, based on your payment information, it appears you have not been charged for this subscription. 

To better understand the situation, may I confirm a few details? 

1/ Could you provide more information about the e-mandate you mentioned for this subscription?  Additionally, since the e-mandate with SBI is a banking service, I recommend contacting the bank directly so they can assist you promptly. 

2/ Do you have access to the Microsoft 365 admin center? 

To stop the monthly ₹954.03 deduction, you’ll need to complete two steps: 

• Turn off auto-renewal in your Microsoft 365 account (so Microsoft stops sending payment requests). 

For the first step, you can refer to this article:  Manage recurring billing in the Microsoft 365 admin center | Microsoft Learn to do it.

 

If you encounter any issues during the process, please comeback and I’ll help clarify the steps for you! 

Wishing you all the best! 

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