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How to fix bluetooth problems

Ivy Rose Amagna 25 Reputation points
2026-01-12T07:28:38.1866667+00:00

How to fix bluetooth drivers ?????????????????????????????????????????

Windows for home | Windows 11 | Windows update

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  1. Estrella721 33,095 Reputation points Independent Advisor
    2026-01-12T08:02:07.2433333+00:00

    Let's check some additional information to help resolve the issue:

    1. What is the make and model of your device?

    In the search bar, type MSINFO32 and hit Enter.

    Please share a screenshot of that window.

    1. Press Windows + X and choose Device Manager.

    Click View > Show Hidden devices

    Expand Bluetooth Adapter Section

    Take a screenshot and share it here.

    7 people found this answer helpful.

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  1. Bert Berntsson 15 Reputation points
    2026-01-15T00:13:18.9833333+00:00

    MSINFO32

    3 people found this answer helpful.
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  2. Q&A Assist
    2026-01-12T07:28:44.72+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To fix Bluetooth problems, particularly with drivers, you can follow these steps:

    1. Check Device Manager: Open Device Manager and look for any yellow exclamation marks next to your Bluetooth device. This indicates a problem with the driver.
    2. Update Drivers: Right-click on the Bluetooth device and select "Update driver". You can choose to search automatically for updated driver software.
    3. Reinstall Drivers: If updating doesn't work, you can uninstall the driver by right-clicking on the Bluetooth device and selecting "Uninstall device". After uninstalling, restart your computer, and Windows will attempt to reinstall the driver automatically.
    4. Use Driver Verifier: If you are developing a Bluetooth profile driver, you can use Driver Verifier to assist with debugging. Make sure to enable it for the Bthusb.sys driver to catch any errors during driver operations.
    5. Check for Windows Updates: Sometimes, Windows updates include important driver updates. Ensure your system is up to date by checking for updates in the settings.
    6. Bluetooth Reset and Recovery: If the Bluetooth radio is unresponsive, you can utilize the Bluetooth radio reset and recovery mechanisms available in Windows 10, version 1803 and later. This can help recover from hardware failures or connectivity issues without needing a system restart.

    If you continue to experience issues, consider checking the support documentation or forums for additional troubleshooting steps specific to your device.

    2 people found this answer helpful.
  3. Don Varnau 19,695 Reputation points Volunteer Moderator
    2026-01-16T20:23:29.57+00:00

    @ LynnAnello-7048, Reeta Sheikh & Bert Berntsson,

    Because the original question by Ivy Rose Amagna was answered, this thread will be locked.

    To get help with your issue, please post it as a new question.

    https://learn.microsoft.com/en-us/answers/support/ask-question?source=recommendations

    https://learn.microsoft.com/en-us/answers/support/quality-question?source=recommendations

    Don

    1 person found this answer helpful.
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