I had to reinstall my OS on my IMAC now my Office 365 won't install

Question

I had Office 365 installed on my iMac with OS Ventura 13.7.8. I had to wipe my computer and the OS os now installed but Microsoft Office says it's now not compatible with this version. This is the computer I use and Im not replacing it just to get Office 365 back. Can you please send me a link or instructions to reinstall this!

Answer 1

You can install older versions of Office onto your older mac. Here's my how to article explaining how to download install and activate Office for Ventura and earlier operating systems: Most Recent Office You Can Run - Best Practices

Answer 2

Hi! Microsoft 365 (Office) is only compatible with the last 3 versions of macOS. With the release of macOS Tahoe, the last 3 versions of macOS are Tahoe, Sequoia, and Sonoma. macOS Ventura is no longer supported.

• Those who already have Microsoft 365 installed will not be affected, but will not receive updates.
• Those who do not have Microsoft 365 and try to install it will not be able to install it.

You will need to update your macOS to a more recent version; otherwise, you will not be able to install Microsoft 365. https://support.apple.com/en-us/109033

https://support.microsoft.com/en-us/office/upgrade-macos-to-continue-receiving-microsoft-365-and-office-for-mac-updates-16b8414f-08ec-4b24-8c91-10a918f649f8

Answer 3

To reinstall Microsoft Office 365 on your iMac after wiping your OS, follow these steps:

1. Check Compatibility: Ensure that the version of Office 365 you are trying to install is compatible with macOS Ventura 13.7.8. You may need to download the latest version of Office that supports your OS.
2. Download Office: Go to the official Microsoft Office website and sign in with your Microsoft account. Navigate to the Office installation section and select the option to download Office for Mac.
3. Install Office: Once the download is complete, open the installer package and follow the on-screen instructions to install Office on your iMac.
4. Activate Office: After installation, open any Office application (like Word or Excel) and sign in with your Microsoft account to activate your Office 365 subscription.

If you encounter any issues, consider using the Microsoft Support and Recovery Assistant tool to help troubleshoot installation problems.

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References:

• Microsoft 365 Apps activation error: "We've run into a problem with your Office 365 subscription"
• Upgrade your Microsoft 365 for business users to the latest apps
• Microsoft 365 Apps activation error: "The products we found in your account can't be used to activate"