My Account was Blocked (******@HOTMAIL.COM)

Question

My Outlook Account was blocked, and cant appeal. when signin a pop up shows "Your account has been locked" & "How to appeal this and unlock your account" click next. when Clicked Next aks for mobile number, but That verification method isn't working right now.
what to do now??

Answer 1

Hi,

I understand that you are receiving the message 'Try another verification method' when trying to log in. This usually appears due to unusual activity, a high volume of requests, or similar issues.

First, I suggest that you reset your password and try again: https://account.live.com/ResetPassword.aspx

If the issue persists, make sure you’re using a device and location you’ve previously used to sign in. Try using a different verification method, such as an alternate email instead of SMS (or vice versa). You can also switch networks by using Wi-Fi or mobile data. Avoid making repeated attempts. In some cases, waiting 24 hours or even up to a week may help resolve the issue. For further assistance, use the sign-in helper tool to identify the problem and explore available support options.

https://go.microsoft.com/fwlink/?linkid=2214157

Reference: See the 'Try another verification method' section:

https://support.microsoft.com/account-billing/troubleshooting-verification-code-issues-409090c4-92b5-42b9-8ae6-bcc97e62fc48