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Hello,
Please contact qa-appeals @ microsoft.com for more assistance.
My account has been suspended
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 81%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Daniel Shitrit
5
Reputation points
Hi,
My account :Dani_S, has been suspended.
Can you please open my bill, I need it.
Thanks in advance,
Community Center | Discuss the Q&A site | Site bug or problem
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Alison A 4,255 Reputation points Admin2026-01-13T18:10:09.4133333+00:00 -
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 86%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Harry Vo (WICLOUD CORPORATION) 4,750 Reputation points Microsoft External Staff Moderator2026-01-14T07:06:23.3266667+00:00 Hi @Daniel Shitrit , there's nothing we can do on this platform about this issue, please follow Alison's instruction to email for support!
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Daniel Shitrit 5 Reputation points
2026-01-14T07:21:46.1066667+00:00 Hi Alison A •
The email you provided ( qa-appeals @ microsoft.com) is not valid.
Please give a valid email ?
Thanks,
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John Jefferson Doyon 58,250 Reputation points Independent Advisor2026-01-14T07:26:20.9066667+00:00 Just delete the spaces, Alison adds the space as email addresses are blocked here.
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Harry Vo (WICLOUD CORPORATION) 4,750 Reputation points Microsoft External Staff Moderator
2026-01-14T07:26:42.8+00:00 Hi @Daniel Shitrit , have you removed the space characters around @?
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Daniel Shitrit 5 Reputation points
2026-01-14T07:34:13.0966667+00:00 Done and sent, please reactivate it .
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John Jefferson Doyon 58,250 Reputation points Independent Advisor
2026-01-14T07:40:28.8533333+00:00 Thank you for letting us know. Please allow some time for Microsoft to reinstate the account. Only them can restore it.
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Daniel Shitrit 5 Reputation points
2026-01-14T17:24:01.07+00:00 Still my bill is susppended.
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John Jefferson Doyon 58,250 Reputation points Independent Advisor
2026-01-13T17:40:41.5733333+00:00 Hi, I'm John! I will help you with this.
Microsoft Q&A is public, and we can only provide information. It is beyond our capability to assist directly with the account or login-related issues.
The best next step should be the formal account reinstatement form https://www.microsoft.com/digitalsafety/account-reinstatement
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Daniel Shitrit 5 Reputation points
2026-01-13T18:25:09.8166667+00:00 Please reactive my Microsoft Account Dani_S.
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John Jefferson Doyon 58,250 Reputation points Independent Advisor
2026-01-13T18:36:11.06+00:00 This forum is public, we can only provide information. Please also follow the suggestions from Alison, the Admin of the Microsoft Learn Q&A forum.
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Daniel Shitrit 5 Reputation points
2026-01-14T17:24:26.9366667+00:00 Please reactivate my Microsoft Account Dani_S.
Please see:
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Daniel Shitrit 5 Reputation points
2026-01-14T17:26:47.77+00:00 I need it fast , please.
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Daniel Shitrit 5 Reputation points
2026-01-15T06:40:43.1133333+00:00 Hi @John Jefferson Doyon and @Alison A and @Harry Vo (WICLOUD CORPORATION) Can you please fix my bill, this is two days is not working.
I sent you email to: qa-appeals@microsoft.com as you requested , but is not open.
What to do ?
Thanks in advance.
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Harry Vo (WICLOUD CORPORATION) 4,750 Reputation points Microsoft External Staff Moderator
2026-01-15T08:48:14.8266667+00:00 Hi @Daniel Shitrit , have you tried log in again? I noticed that your account is already open
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Daniel Shitrit 5 Reputation points
2026-01-15T10:27:11.9466667+00:00 Hi @Harry Vo (WICLOUD CORPORATION)
No the bill is open, but I can't do nothing.
https://app.screencast.com/58wZRwajD8GIC
Thanks,
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John Jefferson Doyon 58,250 Reputation points Independent Advisor
2026-01-15T10:47:12.98+00:00 Hi Daniel, I can only suggest waiting for the appeal to be reviewed.
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Daniel Shitrit 5 Reputation points
2026-01-15T10:50:13.5933333+00:00 Its two days already!!
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John Jefferson Doyon 58,250 Reputation points Independent Advisor
2026-01-15T10:56:13.4033333+00:00 I understand. Right now, all I can suggest is to wait, as Microsoft has a dedicated team reviewing your appeal. This is a public forum, and we have no influence over it.
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_AW_ 65,811 Reputation points Volunteer Moderator2026-01-15T10:57:06.0933333+00:00 All communication regarding this should be through qa-appeals @ microsoft.com not the forum.
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