Why does my cursor keep disappearing randomly, and touchpad won't work at all?

Question

I have a Lenovo Yoga, with Windows 11. I have tried to go through all the steps I have found online, but my cursor will not show up on my screen. My touchpad will randomly stop working when I am using it, and the cursor will freeze and then disappear. What can I do to make this stop happening?

Answer 1

The issue of your cursor disappearing and the touchpad not working can be frustrating. One possible reason for the cursor disappearing is that the cursor auto-hiding feature is enabled. This behavior is by design in Windows. You can disable this feature by going to Mouse settings > Additional Mouse Settings > Mouse Properties > Pointer Options, and then unchecking Hide pointer while typing. After making this change, you may need to restart your device for it to take effect.

If your touchpad is also malfunctioning, it could be related to driver issues or settings. Ensure that your touchpad drivers are up to date. You can check for updates through the Device Manager. If the problem persists, consider checking the touchpad settings in the Windows Settings under Devices > Touchpad to ensure it is enabled and configured correctly.

If these steps do not resolve the issue, you may want to look into any recent updates or changes made to your system that could have affected the touchpad functionality.

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References:

• Why does my mouse pointer disappear when I hover over a window and start typing?

Answer 2

Hi! It could be a driver issue, firmware problem, third-party interference, or a defect. Please send me the complete model number of your laptop so I can help.

• Press WINDOWS + R > Type "msinfo32" > In System Summary, send me a screenshot.

While I await your response, please perform a clean boot and see if the problem persists.

1. Press CTRL + R > Type ''msconfig'' (without quotes) > Click on the ''Services'' tab.
2. Check the ''Hide all Microsoft services'' option > Click on ''Disable All'' > ''OK''.

• Enable only the services from touchpad manufacturers, such as Synaptics.

3. Press CTRL + SHIFT + ESC to open the Task Manager > Click on the "Startup" tab > Disable all programs (Right-click on the program > Disable).
4. Restart the computer > See if the problem reappears.
5. If the problem is resolved, it means that a third-party program or service is causing the problem.

NOTE: This procedure is not a solution, just a test. It disables all third-party services and programs. If the problem is solved later, enable the programs and services that will start with Windows again.

• Remember, some programs and services may not work properly.

Answer 3

Did you try to do a clean boot?

1. Go to the website below > Click on Manual Update > Expand Mouse, Touchpad, Keyboard and Pen (2).

• Download Wacom Driver for Windows 11 (64-bit) - Yoga 7 2-in-1 14AHP9, Yoga 7 2-in-1 16AHP9 and Lenovo Fn and Function Keys for Windows 11 (64-bit) - Yoga 7 2-in-1 14AHP9, Yoga 7 2-in-1 16AHP9.

https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/yoga-series/yoga-7-2-in-1-16ahp9/83dm/downloads

DISCLAIMER: This is not a Microsoft website, but it provides accurate and safe information. Be aware of ads that may advertise products frequently classified as PUPs (Potentially Unwanted Products). Please research any product advertised on the site before deciding to download and install it.

2. Install both downloaded drivers > Restart your computer > Test it.