How to slove the excel not working problem

Question

its showing like this only. and opening any other files and the other files are open such as word , power point and acces the only problem is excel is not opening and we already try to go through safe mode and add ins we all done that.

Answer 1

Hello @Mohammed Javed

Welcome to Q&A forum!

It seems you’re unable to upload the image. To make everything easier to understand, please upload the image in the comment section so I can see it. 

Next, I need to clarify some more information to check this case for you: 

1/ Do you see any error message? 

Please provide the full error message you are encountering so we can investigate further. 

Answering these questions will help us provide more precise guidance for your case. 

2/ Have you tried accessing through the web version? 

https://excel.cloud.microsoft/ 

https://word.cloud.microsoft/  

https://powerpoint.cloud.microsoft/  

3/ Is any other member in your company also encountering this issue? 

If so, it might be related to your organization’s settings, and you may need to reach out to your IT Admin to verify. 

Our first response may not fully resolve the issue, but with your input and detailed answers to follow-up questions, we can work together to find the root cause and a solution. 

I will come back to support you after receiving your reply. 

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Answer 2

its working at all. i want talk to your support team.

Answer 3

its not working.

Answer 4

To troubleshoot the issue with Excel not opening, you can try the following steps:

1. Check for Multiple Instances: Ensure that there are no multiple instances of Excel running. You can do this by opening Task Manager and checking the Applications tab. If you see more than one instance of Excel, close them all and then try to open Excel again.
2. Disable Add-ins: Since you've already tried safe mode and add-ins, make sure to disable all add-ins completely. You can do this by going to File > Options > Add-Ins, then selecting COM Add-Ins from the Manage list and clicking Go. Uncheck all add-ins and restart Excel.
3. Check Compatibility Mode: Ensure that Excel is not running in Compatibility mode, as this can cause issues. Right-click on the Excel shortcut, select Properties, and check the Compatibility tab.
4. Repair Office: If the problem persists, consider repairing your Office installation. You can do this through the Control Panel by selecting Microsoft Office and choosing the repair option.
5. Check for Updates: Make sure that your Office applications are up to date. Sometimes, updates can fix bugs that may be causing issues.

If none of these steps resolve the issue, you may need to contact Microsoft Support for further assistance.

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References:

• Troubleshoot opening a blank screen when you double-click a file icon or file name in Excel
• "Excel cannot complete this task with available resources" error occurs in Excel 2010