need an addition sign on account for my wife

Randy Luna 0 Reputation points
2026-01-14T20:41:56.73+00:00

We need two separate accounts on our computer. My page to set up my stuff and a separate sign in page for my wife. My wife has an account but we are unable to sign in with her email. Please advise.

Microsoft 365 and Office | Other
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  1. Q&A Assist
    2026-01-14T20:42:32.0233333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To add a separate account for your wife on your computer, you can follow these steps:

    1. Open Windows App: Launch the Windows App on your computer.
    2. Add Another Account: Click on your account profile picture in the top-right corner and select Add another account.
    3. Sign In: Enter your wife's email address associated with her account and follow the prompts to sign in. If you encounter issues signing in with her email, ensure that the email is correct and that she has a valid Microsoft work or school account, as personal Microsoft accounts cannot be used for signing in to Windows App.
    4. Switch Accounts: Once her account is added, you can switch between accounts by selecting the account profile picture and choosing the desired account.

    If you continue to have trouble signing in with her email, you may want to check if her account is active and properly set up with the necessary permissions.


  2. Randy Luna 0 Reputation points
    2026-01-14T21:14:07.3366667+00:00

    My wife had an microsoft personal account. we signed in yesterday, but my wife account is gone today. how do we get it back

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  3. EmilyS726 204.1K Reputation points Independent Advisor
    2026-01-14T21:17:14.3833333+00:00

    Hello,

    If you hold down Windows +R keys type in netplwiz and press enter, when launched, can you tell me if your wife's Microsoft account is listed ?

    If not, is your wife in your Family group where you organized ?

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