I lost my synching between the Outlook Calendar and my iphone.. tried most evrything ?

Question

I have used Office forever and occasionally I loose the synch between my iphone calendar and my Outlook calendar in Office PRofessional. I used to just turn off the add on.. reboot and turn it back on.. that no longer works and in fact I don't see that Add-on anymore. I've googled a ton of stuff and still no sucess. PLEASE HELP. Can I call someone?

Answer 1

Hi! Sorry to hear about this. Could you please check whether your calendars are linked, as described in this Microsoft article?

https://support.microsoft.com/en-us/office/connect-outlook-and-apple-iphone-calendars-be7a12eb-fe76-4346-ae13-b54249db7f9c

If they’re already linked and it still doesn’t sync, also verify that you’re signed into the same Outlook/Microsoft account on the iPhone.

Answer 2

is there a harge to contact Microsoft for help and if so what is it.

Answer 3

The answer does not follow what is available on my iphone for selections.