cannot find audio troubleshooter

Question

there is no sound coming from any speakers. I was reffered tothesound trouble shooter, but I can't find the actavator

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Moved from: Microsoft System Center | Other

Answer 1

To access the audio troubleshooter in Windows, follow these steps:

1. Open Settings: Click on the Start menu and select the gear icon to open the Settings app.
2. Navigate to System: In the Settings window, click on "System."
3. Select Sound: On the left sidebar, select "Sound."
4. Run Troubleshooter: Scroll down to the "Advanced" section and look for the "Troubleshoot" button under the "Output" section. Click on it to run the audio troubleshooter.

If you still cannot find the troubleshooter, ensure that your audio drivers are installed and functioning correctly. You can check this in Device Manager under "Sound, video and game controllers." If the drivers are missing or outdated, consider updating them.

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References:

• How to fix this. no audio device is installed - Microsoft Q&A
• USB audio device not playing
• The user's speaker has a problem
• The volume of the incoming audio is low

Answer 2

Greetings!

This is Tin, I'm happy to assist you. Sorry to hear that you're experiencing audio issue. Let me help you!

May I know when the problem started? Have any changes been made?

Kindly send the make and model of your device. (Press Windows key + R and type msinfo32 and press enter, search for system model)

May I know what version of Windows are you running? (Press Windows key + R and type winver and press enter)

Check and follow the steps below:

1.Update Windows

https://support.microsoft.com/en-us/windows/update-windows-3c5ae7fc-9fb6-9af1-1984-b5e0412c556a

2. Run the Audio troubleshooter

Click on the Start menu and type Troubleshoot and then press enter

Find the Audio option and then run it

Check if the problem persists.

3. Check if your speaker was set as the default device.

To check, press Windows key + R and type mmsys.cpl then press enter

On the Playback tab, make sure the speaker is marked as the default device You can

also check it by clicking the speaker icon on the taskbar

Then click on the arrow option and choose your speaker

4.Update or Reinstall the Sound, video and game controllers

Please press the Windows key + X

Then click Device manager

Kindly expand the Sound, video and game controllers

Right click and choose "Update Driver"

Select "Search automatically for drivers"

If the issue persists Choose "Browse my computer for driver" instead

and click " Let me pick from a list of available drivers on my computer"

Choose the older version.

If it will still the same, please uninstall the driver and restart your device.

Once done, please restart your device. No worries as it will reinstall the drivers automatically after restart. Please check if the issue was fixed after the reboot.

Please let me know how it goes.

Thanks,

Tin

Answer 3

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