KB5005565 Approval for removal not working

it support 101 Reputation points

Hi All,

After the installation of KB5005565 we have some problems with our laptops and desktops in our domain.

We manually removed the KB on some laptops and desktops and the problems where gone.

So in WSUS I have searched for the KB and selected Approval for removal with a deadline in the past.

The only thing is when I search on windows updates now the KB doesn't get removed.

The laptops and desktops are saying they are up-to-date and when I look in WSUS the status says not installed.

Can somebody help us?

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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Accepted answer
  1. it support 101 Reputation points

    Hi @Rita Hu -MSFT ,

    Do you already have some test results?

    Kind regards,


7 additional answers

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  1. it support 101 Reputation points

    Hi @Rita Hu -MSFT

    Thank you for your reply.

    We are already waiting a few days but still the problem is there.

  2. it support 101 Reputation points

    @Rita Hu -MSFT

    Yes this issue is on all the clients.

    With the command I can remove the update.

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  3. it support 101 Reputation points

    It seem that registry keys in this article has fixed the problems of freezing apps etc https://www.bleepingcomputer.com/news/microsoft/windows-10-emergency-update-resolves-kb5005565-app-freezes-crashes/

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  4. it support 101 Reputation points

    To bad, adding the registry key does not solve the problems.
    We still have a lot of desktop/laptops that haves app freezing.