The error you are encountering, InternalServerError, during the PostgreSQL restore operation could be due to several factors, including backend issues or resource states that are not ready for the operation. Here are some steps you can take to troubleshoot the situation:
- Check Resource State: Ensure that the PostgreSQL server is in a valid state to perform the restore operation. The server should have the property
"state": "Ready"in its resource JSON script. - Review Backup Validity: Confirm that the backup timestamp you are using is valid and that the backup exists. If the backup is older than the retention period or if there are issues with the backup itself, it could lead to failures.
- Monitor Activity Logs: Use the Azure Activity log to monitor the restore operation and check for any additional error messages or codes that might provide more context about the failure.
- Common Errors: Be aware of common errors that can occur during backup and restore operations. For instance, if the resource group or resource is not found, or if there are authorization issues, these can lead to failures.
- Contact Support: If the issue persists after checking the above points, it may be necessary to escalate the issue to the Azure support team or engineering team, as it could be a backend issue that requires their intervention.
Since this operation worked previously, it may indicate a change in the backend or configuration that needs to be addressed by the engineering team.