Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
This tenant has been blocked due to inactivity
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 54%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Mark Burns
0
Reputation points
Hi, I'm getting access denied to my tenant due to inactivity.
"AADSTS5000225: This tenant has been blocked due to inactivity"
Can access be granted again or a new tenant be made for this account? I wish to use it for MS Learn.
Thanks,
Mark
Microsoft Security | Microsoft Entra | Microsoft Entra ID
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 99%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Rukmini 24,355 Reputation points Microsoft External Staff Moderator2026-01-16T12:12:43.6866667+00:00 Hello Mark Burns,
Please provide the following details for further assistance via private message:
- Tenant ID
- Correlation ID from the login failure
- Timestamp of the failure
- Subscription ID
- Contact phone number (add +Country code)
- Contact email address
- Email address (affected account)
- Country
- TimeZone
-
Rukmini 24,355 Reputation points Microsoft External Staff Moderator
2026-01-19T09:24:55.5266667+00:00 Hello Mark Burns, Please share the details over the private messages so that we can assist you further.
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