disable ing csm but it freeze on dekstop

Question

so when i try to enable sam amd. i must disable csm, but when i disable the csm its just freeze in the dekstop. i cant do anything like pressing restart,shutdown, dekstop setting and everything even task manager wont open. this case is only happend when i disable them. but sometimes it work and i can open application when disable the csm. i just want to disable csm without getting freeze on the dekstop please help
my windows version is 25h2

Answer 1

Hi,

Let us check for known issues on the motherboard.

Please supply the following Information.

Right-click the Start button and Choose the Run option

Type in msinfo32

Press enter.

Take a screenshot of the System Summary window and post it in the next reply.

I look forward to your response and am eager to collaborate until we find a solution.

Answer 2

It sounds like you're experiencing issues with your system freezing when you disable Compatibility Support Module (CSM). Here are a few troubleshooting steps you can consider:

1. Check for Updates: Ensure that your Windows version and drivers are up to date. Sometimes, updates can resolve compatibility issues.
2. BIOS Settings: When disabling CSM, make sure that other relevant settings in the BIOS are correctly configured. For example, ensure that Secure Boot is disabled if required for your setup.
3. Test Hardware: If possible, check your hardware components (like RAM and graphics card) for any issues, as they can sometimes cause freezes when settings are changed.
4. Revert Changes: If disabling CSM consistently leads to freezing, you may need to keep it enabled until you can find a more stable solution or configuration.
5. Consult Manufacturer Support: If the problem persists, it might be helpful to reach out to your hardware manufacturer for support, as they may have specific recommendations for your system configuration.

If you continue to have issues, you may want to consider restoring your system to a previous state where it was functioning correctly, if that's an option for you.

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References:

• Advanced troubleshooting for Windows freezes