I have compatibility problems with drivers; uninstalled some but others I can't find.

Question

I must uninstall some Huawei & Logitech drivers from my pc because of compatibility issues. (My Microsoft virus &c. protection can't be turned on.) I removed several manually from the device manager but can't find half a dozen drivers. I tried advice I read here as system administrator, to type in pnputil/enum-drivers but that didn't work. It didn't recognize the command. I'm pretty much a novice, by the way. Thanks!

Answer 1

Hi Michael, you are always welcome and I'm glad it is now all good.

Answer 2

To uninstall drivers that you cannot find in Device Manager, you can use the PnPUtil command line tool. It seems that you might have encountered an issue with the command you tried. The correct command to enumerate drivers is pnputil /enum-drivers (note the space between pnputil and /enum-drivers). This command will list all the driver packages installed on your system, which can help you identify the ones you want to remove.

Once you have identified the drivers you wish to uninstall, you can use the following command to delete a driver package:

pnputil /delete-driver <Published Name> /uninstall

Make sure to replace <Published Name> with the actual name of the driver package you want to remove. This command will also uninstall the driver from any devices that are using it.

If you are still having trouble, ensure that you are running the Command Prompt as an administrator, as administrative rights are required for most PnPUtil commands.

Additionally, if you want to ensure that your Microsoft virus protection can be turned on, it may be beneficial to create a system restore point before making changes to your drivers, so you can revert back if needed.

Answer 3

Hi, I'm Bernard, a fellow Windows user. I'm happy to help!

Just to confirm, are you trying to delete the drivers that are appearing in your Windows Defender? If yes, kindly follow the steps below:

If you see incompatible drivers in Memory Integrity, Run DISM Command and uninstall the incompatible drivers

Example:

Press Windows key + X, then click Terminal (Admin) or Windows PowerShell (Admin)

If you cannot see the Published name run this command:

dism /online /get-drivers /format:table

and uninstall using the command below:

pnputil /delete-driver oem5.inf /uninstall /force

Note: This is just an example command wherein the incompatible published name driver is “oem5.inf”, replace it depending on your incompatible driver.

For reference: https://learn.microsoft.com/en-us/answers/questions/4326268/unable-to-turn-on-memory-integrity-in-windows-secu?forum=windows-windows_11-security&referrer=answers

Answer 4

Hi, thank you for that information. Have you tried to run dism /online /get-drivers /format:table to check the Published name? If so, can you provide a screenshot of the three drivers?

Answer 5