Unable to update email ID used for Microsoft exam registration

Question

I have scheduled a Microsoft certification exam through Pearson VUE, but due to a typo, the confirmation email was sent to an incorrect email address.

I can access my Pearson VUE account, but I’m unable to update the email ID or receive exam-related communication.

Could someone please guide me on how to update the registered email or whom to contact for assistance?

Answer 1

To update the email ID associated with your Microsoft exam registration through Pearson VUE, you will need to contact Pearson VUE support directly. They can assist you in making the necessary changes to your account. You can find the contact information for Pearson VUE support on their website or through the Microsoft certification support link.

It's important to ensure that you provide them with the correct details regarding your account and the issue you are facing to expedite the process.

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References:

• An Important Update on Microsoft Training and Certification
• How to contact support