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I have MS Office 2024 but cannot find a MAK code

geoff straw 0 Reputation points
2026-01-19T12:38:31.9866667+00:00

I have purchased a personal copy of MS Office 2024 on line and have used Excel for a while. I am now being asked for a MAK product code which I don't have. The message says that I have only one day to provide the product code. When I go into my Apps MS Office is shown but it has no file size and cannot be activated by clicking on it.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
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  1. Stefan Blom 332.6K Reputation points MVP Volunteer Moderator
    2026-01-19T22:37:21.1433333+00:00

    No Office licence shown. I think the product I purchased was a lifetime professional 2024. I am a personal user.

    I'm afraid that Office Professional 2024 is a corporate version, under volume licensing. See https://learn.microsoft.com/en-us/office/ltsc/2024/overview .

    In other words, Office Professional isn't licensed for personal use. You need to contact the seller and ask for your money back.

    1 person found this answer helpful.
  2. DaveM121 841.8K Reputation points Independent Advisor
    2026-01-19T13:12:30.44+00:00

    1

    If you are being asked for a MAK code, that may indicate a problem with the Office licence you purchased, if you are a private user.

    What version of Office did you purchase, is that Office Home 2024 or Office Professional Plus 2024?

    2

    Log into your Microsoft account on this link, do you find any Office licence listed there?

    https://account.microsoft.com/services/

    1 person found this answer helpful.

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