Thanks, Thomaz. Can you share a screenshot of Rules option on OWA?
I have a idtienphuoc1 rule that i cannot delete
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 64%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Thomaz Correa
5
Reputation points
I have a idtienphuoc1 rule that i cannot delete, how can i fix? Since I’m getting a draft msg on my inbox saying i was hacked
Outlook | Outlook for mobile | Outlook for iOS | For home
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 2%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Pedro Marques Oliveira 0 Reputation points2026-01-19T16:50:44.1133333+00:00 Same Here!!!! I have the same issue today. No matter what I do, the rule keeps getting back.
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3 answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sumit D - IA 156.7K Reputation points Independent Advisor2026-01-20T09:54:15.32+00:00 -
Sumit D - IA 156.7K Reputation points Independent Advisor
2026-01-19T13:50:33.4066667+00:00 Hi Thomaz,
Have you changed the password and enabled 2FA on your account? It seems like the hacker still has access.
Please go to https://account.live.com/proofs/manage/additional?mkt=en-US&refd=account.microsoft.com&refp=security
Click Sign out everywhere and change the password once again, or go passwordless.
Go to Settings > Mail > Forwarding (wording may vary).
Check if email forwarding is enabled to any address.
Review POP and IMAP settings.
Turn off POP and IMAP.
Ensure there are no aliases you do not recognize on the accounts page.
I hope this information helps. If you have any more questions, don't hesitate to reach out.
Otherwise, please take a moment to rate the answer. Wishing you good luck!
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Thomaz Correa 5 Reputation points
2026-01-19T13:59:47.5566667+00:00 Yes all steps are done, and I still unable to delete the rule, also, Still getting a draft message on my inbox folder asking for money
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Thomaz Correa 5 Reputation points
2026-01-19T13:14:43.0466667+00:00 The answer wasn’t effective. Since i cannot delete the rule and still getting the draft on my inbox