merhaba ofis 365 yükleme işlemini yaptım ancak outlook açılmıyor

Question

merhaba merhaba ofis 365 yükleme işlemini yaptım ancak outlook açılmıyor mail telefonda açılıyor ancak pc de ilk etapta açılıyor ancak sonra donuyor kapatıp açmak istediğimizde ise açılmıyor bu konuda destek rica ediyoruz

Answer 1

If Outlook is not opening properly after installing Office 365, there are several troubleshooting steps you can take:

1. Repair Office: Go to Control Panel, select "Uninstall a program," find your Office installation, right-click it, and select "Change" then choose "Online Repair."
2. Run Outlook in Safe Mode: Exit Outlook, then press Windows + R, type Outlook /safe, and press Enter. If Outlook opens in Safe Mode, the issue may be due to add-ins. You can disable them by going to File > Options > Add-Ins, selecting COM Add-ins, and unchecking them.
3. Check for Conflicting Programs: Sometimes other applications may conflict with Outlook. Make sure that your antivirus software is updated and not interfering with Outlook.
4. Check for Updates: Ensure that you have the latest updates installed for Office 365, as updates often include fixes for known issues.
5. Repair User Profile: If your user profile is corrupted, it may cause Outlook to freeze. You can create a new user profile to see if that resolves the issue.
6. Use the Microsoft Support and Recovery Assistant: This tool can help diagnose and fix issues with Outlook. You can download it from the Microsoft website and follow the prompts to troubleshoot your issue.

If these steps do not resolve the issue, consider uninstalling Office and then reinstalling it from your subscription.

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References:

• What to do when Outlook will not open on my PC? - Microsoft Q&A
• How to troubleshoot issues that cause Outlook to crash or stop responding when used with Microsoft 365

Answer 2

Merhaba,

bu adımı deneyebilirsiniz:

Bu komutu çalıştırın outlook /safe

** Eğer Outlook donmadan açılırsa → bir eklenti sorunu olduğunu doğrular.**

Denetim Masası → Programlar → Bir programı kaldır

Microsoft 365’e sağ tıklayın

Değiştir → Çevrimiçi Onarım seçeneğini seçin

Outlook’un çökmesi/donması veya yanıt vermemesi hakkında daha fazla bilgi için bu bağlantıyı ziyaret edebilirsiniz
https://support.microsoft.com/en-us/office/outlook-crashes-or-stops-responding-when-used-with-office-365-bd61bbce-36a5-44d8-a521-9440e5418337

I hope this helps!